You arrive and sit down
Free parking behind the building. Elena checks your insurance card while you fill in a one-page history. Nobody rushes you toward the chair.
10 minutes
Same-week openings
Book in 30 seconds. No phone tag.
Tell us what you need and when suits you. Elena confirms by text within the hour — and if the time you picked has gone, she'll offer you the two closest.
- New patients seen within the week — we hold slots every day
- Saturday mornings, 8am–1pm
- Tick the nervous box and we'll book you double the time, free
Prefer to talk to a person? Elena picks up.
(555) 123-4567
Reply within the hour
Request an appointment
Nothing is charged and nothing is confirmed until we text you back.
Request sent — nice work.
Elena has it. You'll get a text within the hour confirming the slot, or offering the two closest if it's gone.
Your first visit
Exactly what happens, in order
Ninety minutes, four steps, no surprises. Read it now so nothing on the day is new information.
We talk before anything else
Your dentist sits down with you — chair upright, no instruments out — and asks what's been going on. If you'd rather stop there today, that's a legitimate first visit.
15 minutesThe exam, narrated
Digital X-rays, a full check of teeth and gums, and an oral-cancer screening. Every step gets named before it happens. Your hand goes up, we stop.
30 minutesYour plan, with the price on it
We show you the images, explain what we found in plain English, and hand you a written plan with exact costs. You take it home. Nothing is booked under pressure.
15 minutes
Come prepared
Bring these four things
That's the whole list. If you forget one, we'll still see you.
- Your insurance card
- Photo ID
- A list of any medications
- Headphones, if music helps
Good to know
Questions we hear every day
Straight answers, no jargon. Anything else — text us at (555) 123-4567.
How soon can I actually be seen?
Within the week, in almost every case — we deliberately hold open slots each day for new patients and urgent care. If you're in pain, call before 2pm and we'll see you the same day. Saturday mornings (8am–1pm) fill first, so ask for those early.
I'm really anxious about the dentist. What do you actually do about it?
A lot. Tick the box on the form and your appointment is automatically booked at double length, at no extra cost. Your first visit can be talk-only — no instruments if you'd prefer. In the chair: hand-signal to pause anytime, headphones, weighted blanket, numbing gel before any injection, and nitrous oxide if you want it. About a third of our patients came to us specifically because of dental anxiety.
What does the first visit cost?
$149 flat without insurance — exam, cleaning, and any needed X-rays included. That price is on the wall in our lobby and it's what you pay, period. With insurance, most plans cover it at 100%. See the full price list and insurance table for everything else.
Do you take my insurance?
We're in-network with Delta Dental, Cigna, MetLife, Aetna, Guardian and UnitedHealthcare, and we bill them directly — you only pay the gap. Bring your card to the first visit and Elena verifies your exact coverage before you're in the chair. No insurance? The BrightSmile Membership is $29/month.
Can I change or cancel my appointment?
Yes — just reply to the confirmation text, up to 24 hours before. No fee, no lecture. Inside 24 hours we ask for a call so we can offer the slot to someone on the urgent list.
What should I do if I knock out a tooth?
Pick it up by the crown (not the root), rinse it gently — don't scrub — and place it back in the socket if you can, or keep it in milk. Then call us immediately: a tooth re-implanted within 30–60 minutes has the best chance of survival. Our emergency line is answered evenings and weekends.
In pain right now? Don't use this form.
Call us instead — we triage every emergency call personally and hold same-day slots. Evenings, Sundays and public holidays are covered by Dr. Okafor's after-hours line.