One dog broke everything. So we started over.
Scout Goods began in a garage in Bend, Oregon in 2019, because a Belgian Malinois named Rook went through eleven “indestructible” toys in fourteen months and we ran out of things to buy him.
Bend, Oregon · since 2019
We are two people who got tired of throwing money in the bin
Rook belonged to Dana, who runs our workshop. Between 2018 and 2019 she spent roughly $340 on chew toys marketed as indestructible. Eleven of them came apart. Two came apart in a way that cost an emergency vet visit and a very long night.
So we did the boring thing. We bought sample rubber from nine suppliers, molded nine identical balls in a friend’s shop in Ohio, and left them with Rook one at a time. Eight failed inside a week. The ninth is the Boulder, and it is still in his crate seven years later.
If a claim can’t survive one Malinois for a month, it isn’t a claim. It’s marketing.
Everything we have added since works the same way: it goes home with a real dog or cat, it stays there until it fails or clearly won’t, and only then does it get a page on this site. Nineteen products have failed that test and never shipped. We keep the list on the wall.
Today we are eleven people. Treats are dehydrated in one small kitchen off Highway 97; gear is molded and sewn by three partner workshops in Ohio, North Carolina and Portugal, all of whom we have visited and all of whom we name on the product page.
Seven years, in order
A real sequence, so it earns its numbers. Nothing else on this site is numbered.
Garage, nine samples
The Boulder ships to 46 people, all of them friends. Four ask for a second one.
The kitchen opens
We stop reselling other people’s treats and start dehydrating single-ingredient jerky ourselves.
The chew guarantee
90 days, one replacement per product, no receipt hunt. We have honoured 2,180 of them.
Eleven people, 228 products
Still one warehouse, still in Bend, still testing everything on somebody’s actual dog first.
What we will and will not put in the box
Every treat is lot-coded and every material is third-party tested. This is the whole standard, not a summary of it.
Full test reports are available on request — ask for the lot number and we send the PDF the same day.
One in ten goes to a shelter
For every ten units of a product we sell, we send one to a shelter partner. Not a discount code, not a round-up at checkout — the actual product, on our freight account.
- High Desert Humane Society — Bend, Oregon (our first partner, 2021)
- Cascade Foster Network — 40 foster homes across central Oregon
- Second Chance Cat Rescue — Boise, Idaho
- Every quarter we publish what shipped where, down to the unit
Ask us anything
Wholesale, shelter partnership, a sizing question or a claim on the chew guarantee — it all lands in the same inbox, answered by one of eleven people.
Workshop 214 Wall St, Bend, OR 97701
Hours Monday to Friday, 8am–5pm Pacific
Typical reply Under four hours on a weekday
Chew claims Send a photo of the wreckage — that is the whole process
We reply from a real address, not a no-reply. No third-party sharing, ever.