Studio
34 m² · 366 sq ft · 22 availableOne bright room with a sleeping alcove, kitchenette and level-access bathroom. Most face the east lawn and get the morning sun.
$3,400/ mo
6 vacant
Willowbend Care levels & fees
01/Three levels, one building
What each level costs, and what it buys.
Every fee on this page is all-inclusive: the apartment, three meals, utilities, housekeeping, laundry, activities, transport and the care described. There is no separate care tier, no points system and no à-la-carte billing. What is not included has its own list further down, because that is the part most communities leave out.
Reviewed: fees quoted are the 2026 schedule, held for twelve months from move-in
1:6 daytime staffing · 1:14 overnight with two nurses awake · 24-hour licensed nursing on site
02/Level 01
Independent Living
For people who manage their own day and simply want the cooking, cleaning and shovelling to stop. Care is available if you want it — most residents at this level use none for the first two years, and the fee does not change if you start.
$3,400 / month, from · all-inclusive
- Apartments
- 22 of 78 · 6 vacant now
- Meals
- Three daily, one seating, same dining room as every other level
- Housekeeping
- Weekly, linens and personal laundry included
- Nurse check-ins
- On request, at no extra charge
- Medication
- Self-managed, or hand it over at any point without changing level or fee
- Transport
- Twice weekly to Montpelier, plus medical appointments
- Typical move-in
- 4–8 weeks from enquiry
- Agreement
- 12 months, then rolling monthly
03/Level 02
Assisted Living
For people who need a hand with two or three things — dressing, bathing, medication, getting to the dining room — and want the rest of the day left alone. Care plans are written before the move, not after it, and reviewed every ninety days with the family in the room.
$4,850 / month, from · all-inclusive
- Apartments
- 41 of 78 · 3 vacant now
- Personal care
- Up to three scheduled visits daily, plus unscheduled help
- Medication
- Nurse-managed in full — ordering, storage, administration, reconciliation after any hospital stay
- Care review
- Every 90 days, chaired by Dr. Sowande, family invited
- Daytime staffing
- 1:6, published and unchanged since 2019
- Night staffing
- 1:14 — two licensed nurses awake, four care staff
- Fee changes
- 90 days' written notice, with the reason stated
- Typical move-in
- 3–6 months for a one-bedroom
04/Level 03
Memory Care
Fourteen apartments in the Hollow Wing, with a secured garden door residents may use freely in daylight. Staff are trained in dementia care specifically, and the daily rhythm stays identical week to week because familiarity is the treatment. This is the only move that ever happens at Willowbend, and only when a secured setting is genuinely safer.
$6,200 / month, from · all-inclusive
- Wing size
- 14 apartments · 2 vacant now
- Daytime staffing
- 1:4 — higher than the rest of the building, by design
- Overnight
- A dedicated carer who does not cover other floors
- Secured garden
- Open 08:00–19:00, resident-operated door
- Dining
- The main dining room, with the rest of the community
- Family sessions
- Monthly, facilitated, no charge
- Waiting list
- Joined at no cost, place held, decline twice without losing it
- Staff training
- Dementia-specific, refreshed annually
05/The whole fee, in one table
One number a month. Here is what is in it.
The same table we hand families at the first visit. If a line is not on it, it is not billed — and the four things we do charge separately are listed underneath rather than buried in an appendix.
| Included in the monthly fee | Independent from $3,400 |
Assisted from $4,850 |
Memory Care from $6,200 |
|---|---|---|---|
| Apartment, heat, power and Wi-Fi | Included | Included | Included |
| Three meals daily, one seating | Included | Included | Included |
| Weekly housekeeping and personal laundry | Included | Included | Included |
| Activities, outings and scheduled transport | Included | Included | Included |
| 24-hour licensed nursing in the building | Included | Included | Included |
| Nurse-managed medication | On request, no fee change | Included, full | Included, full |
| Scheduled personal care visits | Not required | Up to 3 daily | Continuous |
| Written care plan, reviewed every 90 days | On request | Included | Included |
| Daytime carer-to-resident ratio | 1:6 | 1:6 | 1:4 |
| Overnight staffing | 1:14, two nurses awake | 1:14, two nurses awake | Dedicated wing carer |
| Secured garden access | Grounds open | Grounds open | 08:00–19:00 |
Also included, and often charged elsewhere
- Moving in — floorplan dimensions sent before you commit, and Marguerite walks the room with you
- Assessment before the move, and every reassessment after it
- Family meetings, monthly in the Hollow Wing, any time elsewhere
- Modified-texture and soft diets, cooked to the same recipes
- Dietitian review each quarter
- Overnight guest rooms for family at $65 a night — the only thing on this list with a price
Not included — the whole list
- A personal telephone line, if you want one in the apartment
- Hairdressing, which visits twice a week
- Anything ordered in from outside the building
- A one-time $400 pet fee, cats and dogs under 30 lb, independent and assisted living only
That is the complete list. If a fifth item ever appears, you will get ninety days' written notice and the reason, the same as any fee change.
06/Three floorplans
Rooms with your own furniture in them.
Every apartment has a full bathroom with a level-access shower, a kitchenette, individual heating and a window that opens. Apartments arrive empty apart from blinds and the kitchenette — residents bring their own furniture, and the most common mistake is an over-large sofa.
One-bedroom
52 m² · 560 sq ft · 41 availableA separate bedroom with a door that closes, which matters more than people expect. Room for a two-seat sofa and a proper dining table.
$4,850/ mo
3 vacant
Companion suite
61 m² · 657 sq ft · 15 availableTwo private bedrooms either side of a shared sitting room. Chosen by couples, by sisters, and by two residents who met here and decided to split the rent.
$6,200/ mo
2 vacant
07/Before your furniture arrives
This is what you are actually renting.
Photographs of staged apartments are the industry's favourite half-truth. This is a one-bedroom on the day the blinds went in — the floor, the window, the ceiling height and nothing else. We send the exact dimensions before you commit so you can measure the sofa at home rather than discovering it on the day.
Ask for: the dimensioned plan of the specific apartment, not the floorplan type
Every apartment is licensed for assisted living, whichever level you enter at
08/When needs change
Care that moves, so nobody has to.
The single most expensive surprise in this sector is a forced move. Here is exactly how a level change works at Willowbend, in the order it happens.
01 /
Somebody notices
Usually a carer, sometimes the family, occasionally the resident. It goes in the daily notes the same day and Dr. Sowande sees it the next morning.
02 /
Reassessment, with you present
A clinical reassessment rather than a sales conversation. You are invited, and so is the resident — a person's own account of what they can still do is part of the assessment, not a courtesy.
Booked within 5 working days · roughly 90 minutes03 /
A written plan and a written number
You get the revised care plan and the revised fee in the same letter, signed by Halina. If the level does not need to change, that is what the letter says.
90 days' written notice before any fee change takes effect04 /
The care moves, not the resident
Every apartment is licensed for assisted living, so the extra care simply starts arriving at the same door. The same window, the same neighbours, the same walk to the dining room. The only exception is the Hollow Wing, and only when a secured setting is genuinely safer.
10/Talk about the numbers
Bring us your budget.
Our admissions coordinator will tell you plainly at the first call if the numbers do not work — before you drive out here, and before anybody tours anything. That conversation costs nothing and takes about fifteen minutes.