Dr Mei-Lin Reyes
Medical director. Founded the clinic in 2015 after eleven years in NHS general practice.
Medical director · Practising since 2004
Read the full profile01 Practitioners · four clinicians
The person who plans it is the person who does it.
Four clinicians, no sales consultants. Whoever assesses you writes your plan, performs the treatment and sees you again at the two-week review — the same face, all the way through.
Each profile below states what that person actually treats and, more usefully, what they refer elsewhere. Nobody here is a generalist pretending otherwise.
02 Regulated practice
Physician-led and fully regulated. Our medical director is Dr Mei-Lin Reyes, and every injectable treatment is prescribed and administered by a doctor or an independent nurse prescriber on our clinical register. The clinic is registered and inspected by the national care regulator.
No non-clinical sales staff
03 Your practitioners
All professionally registered
Dr Ines Barbosa
Aesthetic physician. Leads the laser service and our Fitzpatrick IV–VI protocols.
Aesthetic physician · Laser lead
Read the full profile
Marta Kowal
Independent nurse prescriber. Sixteen years in dermatology, nine of them in aesthetics.
Independent nurse prescriber
Read the full profile
Dr Anders Holm
Aesthetic physician. Runs the peel clinic and our complications-on-call rota.
Aesthetic physician · Peel clinic
Read the full profile04 In detail
What each of them treats
Practitioner 01
Dr Mei-Lin Reyes
Medical director · injectables, assessment, complications
Eleven years in NHS general practice before opening the clinic in 2015, which is where the habit of taking a full medical history before touching anyone comes from. She sets the dosing protocols the rest of the team works to.
Treats the upper face and skin-boosting injections, and holds the final decision on anyone the team is unsure about. She is the practitioner most likely to tell you that the answer is a prescription and six months rather than a needle.
“The under-treated face can always be topped up. The over-treated one just has to wait.”
- Practising since
- 2004
- At the clinic
- Founder, 2015
- Treats
- Injectables
- Refers out
- Surgical cases
- Consultations
- Mon, Wed, Fri
Practitioner 02
Dr Ines Barbosa
Aesthetic physician · laser, scarring, deeper skin tones
Runs the laser service and wrote the clinic's Fitzpatrick IV–VI protocols, which exist because most laser settings published by manufacturers were validated on paler skin than half our patients have.
Takes the acne-scarring cases and the texture work. She will tell you at consultation how many sessions the scarring genuinely needs, and that the honest number is usually higher than the one you hoped for.
“Scarring softens. It does not vanish. Anyone who tells you otherwise is selling you the third session.”
- Practising since
- 2011
- At the clinic
- Since 2018
- Treats
- Laser, texture
- Refers out
- Active acne
- Consultations
- Tue, Thu, Sat
Practitioner 03
Marta Kowal
Independent nurse prescriber · injectables, skincare, aftercare
Sixteen years in dermatology, nine of them in aesthetics. As an independent prescriber she can assess, prescribe and treat within one appointment, which is why most first injectable visits are booked with her.
Runs the prescription skincare reviews and the 48-hour aftercare check-ins. If you have been using six products and are not sure which one is causing the irritation, this is the twenty minutes that sorts it.
“Half the people who book an injectable actually need a retinoid and a sunscreen they will use.”
- Practising since
- 2010
- At the clinic
- Since 2019
- Treats
- Injectables, skin
- Refers out
- Laser cases
- Consultations
- Mon–Thu
Practitioner 04
Dr Anders Holm
Aesthetic physician · peels, pigmentation, complications rota
Runs the peel clinic and coordinates the complications-on-call rota, which is staffed until 21:00 seven days a week for anyone we have treated. The reversal agent for hyaluronic-acid filler is held on site.
Takes the pigmentation work and the courses that run across three months. He is the person who will tell you that starting a peel course in May, six weeks before a sun holiday, is a waste of your money.
“A complication plan you write afterwards is not a plan. It is an apology.”
- Practising since
- 2009
- At the clinic
- Since 2017
- Treats
- Peels, pigment
- Refers out
- Melasma, severe
- Consultations
- Wed–Sat
Template demonstration. These practitioners are fictional and the portraits are stock photography; replace both with your own team before launch, along with your genuine regulator names and registration numbers.
05 The team in numbers
Audited to March 20264Clinicians on the register
52Combined years practising
9,400Treatments performed
1 in 9Consultations we decline
06 How a consultation runs
About 45 minutes-
Assessment
We photograph you under a standardised rig, go through your history and medications, and talk about what actually bothers you — which is often not what you booked for.
-
A written plan
You leave with a printed plan: what we would do, in what order, over how long, and what each stage costs. No pressure to book on the day, and the plan stays valid for six months.
-
Treatment
Performed by the practitioner who assessed you. We under-treat deliberately on a first visit so there is room to add, because you cannot take it back out.
-
Two-week review
Included in the price of every injectable treatment. We re-photograph, compare, and adjust if it needs adjusting. Most people need nothing.
07 How the team works
Three standing rulesStandard 01
One practitioner, start to finish
Continuity is not a courtesy here; it is what makes conservative dosing possible. Only the person who saw your baseline can judge the change.
- Assessment, treatment and review with the same clinician
- Standardised photography at every visit, kept on file
- A second opinion from the medical director on request, free
- No non-clinical staff in any consultation room
Standard 02
Nothing on the first day
No treatment is performed at a first consultation. It costs us bookings and it is the single rule we are least willing to bend.
- You leave with a written plan and go home to think about it
- The plan holds its quoted prices for six months
- The £75 fee comes off treatment whenever you return
- Declined consultations are refunded in full
Standard 03
The complication plan exists first
Every treated patient leaves with a direct number for the on-call practitioner. The rota is staffed until 21:00, seven days a week.
- Reversal agent for hyaluronic-acid filler held on site
- Same-day review for anything that concerns you
- A text-message check-in at 48 hours after every treatment
- Written aftercare, not a verbal instruction at the door
08 About the team
Six honest answersCan I choose which practitioner I see?
Yes — name them when you book and we will match the diary. If your concern sits outside that person's area we will say so before the appointment rather than after, and offer you the clinician who actually handles it.
Will the same person do the treatment?
Always. Whoever assesses you writes the plan, performs the treatment and sees you at the two-week review. If they are unexpectedly unavailable we rebook rather than substitute, because a different clinician has not seen your baseline.
Are the nurse-led appointments different?
In price and process, no. Marta Kowal is an independent prescriber, which means she can assess, prescribe and treat within a single appointment exactly as the doctors do. She works to the same dosing protocols and the same review schedule.
What are their actual registration numbers?
This is a demonstration template, so it carries none — the practitioners are fictional. A live clinic should publish its clinicians' genuine professional registration numbers and its regulator's registration here. Never publish an invented number: an unverifiable credential in a checkable format is the most common compliance failure in this field.
Does anyone here work on commission?
No. Nobody's pay varies with what you buy, which is the mechanical reason the team can afford to talk you down to a smaller treatment or refuse one outright. We employ no sales consultants at all.
Who do I reach if something goes wrong at 20:00?
The on-call practitioner, on the direct number printed on your aftercare sheet, staffed until 21:00 seven days a week. Outside those hours the same sheet lists what to do and when it warrants urgent care rather than waiting for us.
09 Book a consultation
We measure the dose before we sell you one.
Forty-five minutes with a doctor, a written plan you keep, and £75 that comes off your treatment. Marylebone Lane, Monday to Saturday.