Talk to us

See Flowdesk on your team's week

Book a 30-minute demo and we'll build a workspace around the standup, board, and report your team already runs. No slides — a working workspace you keep afterwards.

Request a demo

An operator answers — not an SDR reading a script. We reply within one business day.

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We only email about this request. Enter a valid work email address.
Which company are you with?
Pick the range closest to your team.
Optional — but the more you tell us, the more useful the call.
30 minutes · No slides · You keep the workspace

Request received

Thanks — we'll reply within one business day with three times that fit your timezone. Nothing to install before the call.

Read the product tour while you wait
Support

What "we'll get back to you" actually means

Response targets are contractual on Growth and Scale, measured from the moment your message lands — not from when someone opens it.

Standard

Included with Starter

24hfirst response

Business hours, Mon–Fri

  • Email support
  • Help centre & migration guides
  • Self-serve import tools

No uptime SLA — 99.95% observed in the last 12 months.

Most teams

Priority

Included with Growth

4hfirst response

Mon–Fri, 07:00–21:00 UTC

  • Everything in Standard
  • Shared Slack channel with our team
  • Managed migration over 100 users
  • Quarterly workspace health review

Contractual uptime SLA — 99.9%, with service credits.

Critical

Included with Scale

1hfirst response

24/7/365, including P1 phone escalation

  • Everything in Priority
  • Named success manager
  • Security-review & procurement support
  • Custom onboarding & training

Contractual uptime SLA — 99.99%, with service credits.

Where we are

Three offices, one shared standup

We run Flowdesk on Flowdesk. If you drop by, you'll probably catch us mid-check-in.

Lisbon

Headquarters

Rua da Prata 118, 3rd floor
1100-415 Lisbon, Portugal
Mon–Fri, 09:00–18:00 WET lisbon@flowdesk.io

New York

Sales & success

44 Wall Street, Suite 1201
New York, NY 10005, USA
Mon–Fri, 09:00–18:00 ET newyork@flowdesk.io

Singapore

APAC support

9 Battery Road, Level 15
Singapore 049910
Mon–Fri, 09:00–18:00 SGT apac@flowdesk.io
Before you write in

Questions we get on the first call

Do I have to sit through a demo to try Flowdesk?

No. Start a free 14-day trial from the pricing page and never speak to us. The demo exists because teams over 50 people usually want their own workspace set up before they judge it — that's what we build for you.

Who joins the call?

One person from our side — an operator who has run team-ops at a company your size. Bring whoever you like; ops leads and IT reviewers get the most out of it. We don't do multi-person pitch calls.

Can you help with the security questionnaire?

Yes. Write to security@flowdesk.io and we'll send the SOC 2 Type II report under NDA, our DPA, the latest pen-test summary, and a completed CAIQ — usually within one business day.

We're migrating from Jira and Confluence. How long does that take?

Most teams are fully moved in under a week. We import boards, docs, assignees, statuses, and comments. Over 100 users, our migration team runs it for you at no cost on Growth and Scale.

I'm an existing customer — is this the right form?

Pick "I'm an existing customer with a question" above and it routes to support with your plan's response target. For anything urgent, email support@flowdesk.io directly.